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Frequently asked questions

What is LetsTrade™?

LetsTrade™ is a platform where you can trade items you already own — think clothes, furniture, gear, and more — with people near you or across the U.S. You can also trade services including time or skills, like photography, haircuts, tutoring, or design work. No cash needed (unless you want to add it in)! It's a fun, feel-good way to refresh your stuff, share what you’re good at, meet like-minded people, and reduce waste.

What is LetsTrade™?

LetsTrade™ is a platform where you can trade items you already own — think clothes, furniture, gear, and more — with people near you or across the U.S. You can also trade services including time or skills, like photography, haircuts, tutoring, or design work. No cash needed (unless you want to add it in)! It's a fun, feel-good way to refresh your stuff, share what you’re good at, meet like-minded people, and reduce waste.

How do trades work?
How do trades work?
What kinds of things can I trade?
What kinds of things can I trade?
Can I trade with people in other cities?
Can I trade with people in other cities?
Is it safe?
Is it safe?
Someone flaked or ghosted me. Now what??
Someone flaked or ghosted me. Now what??
What if I don’t agree with a trade offer?
What if I don’t agree with a trade offer?
What’s a split trade?
What’s a split trade?
What’s an even trade?
What’s an even trade?
Do I have to ship items?
Do I have to ship items?
How do reviews work?
How do reviews work?
What happens if I don’t receive my item that I traded or bought?
What happens if I don’t receive my item that I traded or bought?
Why should I use LetsTrade™?
Why should I use LetsTrade™?
What’s different about LetsTrade™ compared to other resale platforms?
What’s different about LetsTrade™ compared to other resale platforms?

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