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Frequently asked questions

General Questions

What is LetsTrade™?
What is LetsTrade™?
What’s different about LetsTrade?
What’s different about LetsTrade?
What is a SplitTrade™?
What is a SplitTrade™?
Why should I use LetsTrade?
Why should I use LetsTrade?
What kinds of things can I trade?
What kinds of things can I trade?

How to get started

How do I sign up?
How do I sign up?
How do I make a purchase?
How do I make a purchase?
How do I sell on LetsTrade?
How do I sell on LetsTrade?

How trading and other transactions work

How do trades work?
How do trades work?
What’s an even trade?
What’s an even trade?
What is a SplitTrade™?
What is a SplitTrade™?
What if I don’t agree with a trade offer?
What if I don’t agree with a trade offer?
How do I finalize a trade?
How do I finalize a trade?
Do I have to ship items?
Do I have to ship items?
What payment methods do you take?
What payment methods do you take?
Can I trade with people in other cities?
Can I trade with people in other cities?

Safety & Security

Is it safe?
Is it safe?
How do reviews work?
How do reviews work?
Someone flaked or ghosted me. Now what??
Someone flaked or ghosted me. Now what??
What happens if I don’t receive my item?
What happens if I don’t receive my item?

Fees & Payments

Is the app free?
Is the app free?
Are there buyer and seller fees?
Are there buyer and seller fees?
For buyers
For buyers
For sellers
For sellers

Technical Support

What should I do if the app isn’t working right or I notice a bug?
What should I do if the app isn’t working right or I notice a bug?

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