1. What Information We Collect

To operate, improve and support the LetsTrade platform and beta testing experience. We collect several types of information from and about users. The data we collect falls into the following categories:

Personal Information (Identifiable)

Information you provide directly to us when you sign up or communicate with our team.

• Full Name – Used to personalize communication and verify tester identity.

• Email Address – Required for sending updates, beta invites and surveys.

• Phone Number – Used for optional direct communication or troubleshooting (e.g., via WhatsApp).

• Location Information (City or Region) – Collected to prioritize local testing in the Reno, NV area and match users with nearby trades.

Device and Technical Information

Information about the devices and platforms you use to access LetsTrade.

• Device Type & Operating System – (e.g., iPhone iOS 17, Android 14) collected to identify compatibility and fix device-specific issues.

• Browser Type – If you use the web app, we may record the browser used (e.g., Chrome, Safari) to ensure optimal platform performance.

• IP Address – May be logged during form submission or app usage to determine regional activity and prevent abuse.

• App Version Number – Helps our development team identify which release you are using when issues are reported.

Usage and Activity Data

Information collected through app interaction, surveys or feedback.

• Trade Activity – What items or services you browse, list or interact with (used to improve features and suggestions).

• In-App Behavior – Actions such as logging in, submitting a listing, making a trade request or messaging a user (used to analyze feature usage).

• Form Responses – Feedback or suggestions submitted through Google Forms (voluntary and often anonymous).

• Bug Reports – Screenshots, descriptions or other data you provide when reporting an issue or error.

Optional or Incentive-Driven Data

Information provided as part of reward fulfillment, community participation or tester spotlights.

• Payment Info – Limited details like an email for payment processing (e.g., gift cards via Stripe or PayPal).

• Profile Image or Bio – If enabled in the app, this info is collected voluntarily to enhance user visibility.

• Survey Participation – Additional details you choose to provide in open-response surveys or interviews (e.g., hobbies, preferred features).

Aggregated or Anonymized Data

We may generate anonymous statistics based on usage (e.g., “60% of testers completed a trade in Week 2”). This data is stripped of identifying info and used for internal reporting or investor decks.

2. How We Use Your Information

LetsTrade collects and uses your information to deliver a safe, functional and valuable experience, especially during our beta testing phase. The data you provide helps us understand what works, what doesn’t and how to evolve the app for public release. Here’s how your information may be used:

To Operate and Improve the App

• Core Functionality – Your device and profile information allow us to maintain compatibility across platforms (iOS, Android, Web).

• Bug Fixes and Stability – Usage data, device info and crash logs help our developers detect and resolve issues.

• Feature Optimization – By analyzing which features you interact with most (e.g., trade listings, messages, categories), we can refine or prioritize app improvements.

To Communicate with You

• Beta Updates – We use your email or phone number to send you onboarding materials, beta test instructions, app updates and new feature previews.

• Feedback Requests – You may be contacted through email, WhatsApp, or survey tools (like Google Forms) to provide feedback on new features or experiences.

• Incentive Distribution – If applicable, your contact details will be used to deliver digital rewards such as gift cards, badges or trade credits.

To Collect Feedback and Improve User Experience

• We analyze your survey responses, bug reports and comments to identify pain points in the user experience (UI/UX).

• Feedback may be grouped into themes (e.g., “messaging bugs,” “account creation confusion”) to prioritize improvements.

• Responses help us validate new ideas and understand what users value most.

To Analyze Engagement and Feature Performance

• Aggregated usage data (like trade frequency or login activity) helps us evaluate which app features are used, ignored or confusing.

• We track onboarding completion and major task completion (e.g., creating your first listing) to spot drop-off points.

• This analysis allows us to test hypotheses and make informed product decisions.

To Maintain Trust, Security and Compliance

• We may use IP addresses and location data to detect suspicious activity, protect against spam and enforce fair use (e.g., prevent duplicate or abusive accounts).

• Your consent record and opt-in status help ensure compliance with data regulations (Nevada SB-220, CCPA guidelines).

• Communication logs are used to verify tester identity or respond to specific requests.

To Support the Growth and Future Launch of LetsTrade

• Your insights help shape future versions of the app, define our local launch strategy (focused on Reno and surrounding communities), and support marketing messaging.

• We may compile anonymized data into internal presentations or investor updates to demonstrate user engagement and test success.

• With your permission, standout users may be invited to participate in spotlight stories, testimonials or advisory roles.

3. How We Share Your Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell your personal information to any third parties. However, to operate the LetsTrade beta program and offer a secure and efficient experience, we may share or process your data through the following third-party service providers, each of which has their own privacy practices:

Stripe (Incentive or Reward Payments)

If LetsTrade provides financial incentives (e.g., gift cards, credit payouts) through Stripe, and as a payment method, we may collect and share limited personal data needed to process those transactions. Stripe is a PCI-compliant payment processor.

• Purpose: Deliver cash rewards, refunds or future trading credits

• Data involved: Name, email address, payout details (e.g., PayPal, bank info, or payment ID)

• Stripe’s Privacy Policy: https://stripe.com/privacy

Access Restrictions

Access to your information through these services is limited to LetsTrade team members who are responsible for product development, beta management and user support. We ensure that all team members handling data are trained in basic data protection practices.

5. Data Storage and Security

We take the protection of your personal information seriously. All data collected through the LetsTrade app, website and beta program is stored securely and handled with care.

• Storage: Your data is stored on secure, cloud-based servers hosted by trusted third-party providers (e.g., Google, Stripe). These platforms use encryption and access control to help keep your data safe.

• Encryption: Data transmitted between your device and our services is encrypted using HTTPS. Sensitive information, such as contact or payment data, is also encrypted at rest where supported by the platform.

• Access Control: Only authorized team members or contractors who require access to the data for development, customer support or testing purposes are granted access. These individuals are trained to follow privacy-conscious practices.

• Retention: We retain beta tester data for the duration of the test and for a limited period thereafter (typically 6–12 months), unless a request is made for earlier deletion.

While we do our best to safeguard your data, no system is completely immune to threats. In the unlikely event of a data breach, we will notify affected users in accordance with applicable laws.

6. Your Privacy Rights

You have certain rights regarding the personal information you share with LetsTrade. These rights may vary depending on your jurisdiction, but we aim to honor the following for all users:

• Access & Review: You may request a copy of the data we hold about you at any time.

• Correction: You can request to update inaccurate or outdated personal information.

• Deletion: You can ask us to delete your personal data, unless we are required to retain it for legal or operational reasons (e.g., security or accounting).

• Opt-Out: You may opt out of non-essential communications, such as beta feedback requests or promotional messages, by contacting us or using unsubscribe options provided.

To exercise any of these rights, please email us at [info@letstrade.us] with your request. We may need to verify your identity before processing data-related actions.

7. Do Not Sell My Personal Information (Nevada Residents)

In compliance with Nevada Senate Bill 220 (SB-220) and in alignment with privacy-first values, LetsTrade does not sell your personal information to third parties.

If our data practices change in the future, we will notify users and offer a clear opt-out option before any data is disclosed to non-service-related entities.

If you are a Nevada resident and would like to formally request that your information not be sold (or confirm that it hasn't been), you may email us at .

8. Children’s Privacy

The LetsTrade app and beta program are not intended for children under the age of 13, and we do not knowingly collect personal data from anyone in that age group.

If we learn that we have inadvertently collected data from a child under 13, we will promptly delete it from our records. If you believe a child has provided us with personal data, please contact us immediately at [info@letstrade.us].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect product changes, feedback or legal requirements. When updates are made, we will:

• Update the “Effective Date” at the top of this document

• Notify users via email or in-app notification (if applicable)

• Provide a summary of significant changes

We encourage all users to review this page periodically to stay informed about how we protect their data.

10. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please reach out to us:

LetsTrade Privacy Contact
📧 Email: info@letstrade.us
📍 Location: Reno, Nevada
🌐 Website: www.letstrade.us

We aim to respond to all privacy-related inquiries within 7 business days.